Telenor in Norway and Telenor in Sweden have deployed Emotum's Connection Centre software for a number of years to help reduce
customer support calls, increase customer satisfaction and gather performance metrics. The Connection Centre
is a Windows only "one-stop-shop" for everything to do with your fixed line broadband service and home network
including Wi-Fi setup & troubleshooting, user guides, access to services, notifications,
diagnostic tools and customer feedback.
The Connection Centre has also been deployed by Elisa, Saunalahti, Telenor Sweden and Telstra.